Hawah

Not going to write an essay. Going to get to the point. Outrage regarding the unprofessional medical staff at Harlem hospital is what was felt. My loved one walked in with profuse bleeding from an injury on his job. I came to support him and saw he was in distress. The only three people that were very kind professionals were the little sweet elderly Filipino medical reception staff, an upper middle aged black nurse in the back of triage, and a middle aged white PA in fast track. Disappointed that most of the poor patient care came from triage. The experience was stressful and sad. Training needs to be done on caring for patients from the beginning to the end of a visit. The tone in how one speaks to the patient and their loved ones matter. Harlem deserves better people service and more caring professionals we are people and we deserve quality care.

2 months ago

M Brown

Emergency room nurses are unprofessional. Bonifia Sewards and Sherise Kristina V. Bunch violated my HIPPA rights on multiple occasions. Please be aware of the caliber of nurses NYCHHC hires! The reputation young nurses have earned is horrible. They are there to collect check and violate patients records that aren’t their patients. Everyone needs to be sure to report poor nursing behavior to the nursing board as I have.

in the last week

Kay

Went here for emergency tooth pain and I have to say thank you so much to Dr. Hardy, Ms. Blackett, Ms. Simmons, ladies at the front desk, and the lady whom so kindly let me know when I would be seen ....just to name a few. I understand it's a process to to be able to help so many people. I had no other choice but to bring my kid with me and they were phenomenal. The level of care was great give this hospital credit because let's be honest a lot of other hospitals, offices and clinics aren't caring at all and it shows. Very professional place from top to bottom. Tooth pain isn't a joke, thank you. Nothing but blessings.

4 months ago

Chasmin Jewls

If I can give 0 stars I would. Currently I'm located in a different state and my dad was sent to this hospital by the ambulance. The amount of times I had to drive 3 hrs to this hospital for them to do their job is insane. Since Saturday my dad been on the 14th floor and I've been trying to get a transfer, it is now Thursday and he's still on that floor. This hospital doesn't have an acute unit which is for patients that need physical therapy and they're just ignoring the fact that my father needs his therapy because they have yet to transfer him. I will be getting contacting the department of health and the higher up because at this point they're neglecting his needs. So unprofessional and the nurses and doctors can care less about their patients avoid this hospital.

5 months ago

Chija Rivera

I was born at this hospital and I will say this they will have you running back and forth waiting for appointments. They don’t tell me what’s really going on with me I got to go to another hospital to get checked out because here they seem so busy . All over the place they try to get you in and out . I asked to get a sonogram because I was having pain in my stomach n they had me do a xray scan and dismissed me . Prescribed me pills for something I possibly don’t even have . Communication skills is very much needed to be worked on there . Horrible .

3 months ago