Jacob Mooney

My son was in the ER twice here. This is the worst of the worst hospital. My son had 3rd degree burns which this hospital misdiagnosed saying they were second degree. They discharged him to the street TWICE when he was screaming in pain and unable to walk. Burns on both feet and legs. Nobody helped him in a wheelchair. I had to hold him up with crutches and get him to an Uber. They were the most disorganized, rude, and unintelligent doctors I’ve ever spoken to. The resident doctor told me that burns don’t damage the nerves, which I knew was untrue. They were acting like they didn’t want to treat his pain. Saying they’re worried about addiction. I asked the resident what she would give herself if she had burns. They discharged him with 5 Percocet tablets. The next day he went to another hospital and was admitted to the ICU with 3rd degree burns, 103 fever and nerve damage! This hospital should be ashamed of themselves. Animals get treated better than the way my son was treated here. I can only imagine what would’ve happened if I didn’t get there for him to advocate. Even the social worker at hospital was arguing with the doctor right in front of us about them discharging him. On top of all of this they left an IV in his arm when they sent him away! Do not come here. It’s the most filthy hospital. The doctors are rude and the nurses just seem like they can’t keep up. It’s truly awful. They’ll be hearing from me again.

in the last week

Kun Sweb

Was in the ER for appendicitis and the nurses and attending immediately got to work doing blood work, IVs and all the necessary actions. Nurse Jennifer in the pediatric ED and Nurse Sonya in the Recovery Room were absolutely amazing. Had to get surgery and the surgeons immediately came to the ED to talk about everything. Doctors Nicolas and Sacks were also great in the OR. Everything went great!

3 weeks ago

Anna Dolina

I am writing this from the ER. The one star is for the two wonderful Russian women at intake and the African American younger man & African American woman that were on shift this afternoon. As of right now we have been here for five hours - I had to scream and hold my fathers falling 300 pound body up while medical staff walked past me cluelessly. I verbalized multiple times that he is a fall risk, he suffered a fall right before being admitted AND he’s dizzy and disoriented. I did not feel safe leaving him here with the indifference of the staff. When I had to run out for a split second (my father has been attempting to get up this entire time, and continuously nearly falling over, clearly in need of restraints or some sort of attention). I asked the middle aged, African American woman that appears to be working the afternoon into evening shift in the ED department “can someone PLEASE make sure he doesn’t fall while I’m away?” Because at that point I was desperate enough to beg. She looked at me with the most dull expression in her face “what do you want me to do?” I want my father to receive medical attention. Me standing in the middle of the ER holding him up and trying to keep him in bed was ignored as the staff chose to prioritize charting and ignored me completely. This hospital is the absolute opposite of what the Hippocratic Oath stands for as there was NO REGARD for his well being. It is 10.25 pm and I have been begging for him to be on fluids or at least a water as he has not ingested even a sip of water or a bite of food in DAYS. Nothing. None. I will be escalating this. If it comes down to going to a hospital in a time sensitive emergency, I would much rather risk my life and travel further than ever attempt to solicit any form of medical attention from this joke of an establishment. I would also like to note the ED front desk. Customer service is non existent here, it truly felt like a twilight zone. What kind of receptionist says “that doesn’t mean nothing.” Who says that? How can you employ people with such poor emotional intelligence and customer service skills in a healthcare facility that is more often than not dealing with high tensions and tragic situations? Never again. A joke. No water, no attention, having to beg for attention while being stared at by everyone in the department made me feel inhumane. - Sincerely, a healthcare management student who is going into this field to PREVENT experiences like this.

a week ago

Zenek Ramirez

Over two months ago I broke my ankle and since have received the most wonderful care from this hospital. The staff are kind, friendly, and able to put smile on your face with ease. I am currently a physical therapy patient at the hospital and want to shout out my amazing and dedicated physical therapist, Anthony Ling! He is delightful, patient, knowledgeable, and the reason for my quick and steady progress and I am forever grateful. The whole physical therapy department is so warm and welcoming! I am so thankful for all the support I have and will continue to receive! :)

3 months ago

Brooklyn Storm

Even with the renovations this hospital is horrible. Doctors are rude as well as nurses. Family member was there for a stroke and sat in emergency for 4 days until an attorney got involved and they finally moved the family member up to a room. There is 100% racism in this hospital. If you’re not Russian you’re ignored. If you’re black well you can forget it. You are treated like trash in the Atlantic Ocean. FORGOTTEN!!

2 months ago