angelo mandarino

I went to the appointment scheduled at 6.30 pm; the day (18th of July) was a stormy day, subways were flooded and rain was really strong; my subway (Morris Park) was not accessible and I needed to walk 15 more minutes to the next station; for this reason, not out a whim; I arrived 20 minutes later; the ladies at the reception completely refused to either let me in or let me speak with someone; I am outraged and disgusted by this complete lack of respect, denial of health right and complete absence of flexibility, in a day when the whole city was in a chaos; I am considering to sue the clinic or the 2 ladies at the reception; if i don't have a case, I will make sure to let everyone know about my experience; the users of hospitals are potentially weak or sick people, they don't go to the hospital out of a whim, they go out of a need, probably; this is not the way to trat anyone, denying services, simply because for unforeseen reasons (strong rain and subway flooding) the person is 20 minutes late; if this were a movie theater, the client got late for any reason and the show already started, I could understand; but this is a hospital, not a movie theater; people who go there are usually patients, not clients; this way of treatment is in my opinion unacceptable;

a year ago

Derrick Obodai

incredible experience i had at this clinic. the staff was very friendly . first you walk in its very quiet and clean. i went there to get tested for HIV, STD .the wait time is was like 30 mins. i went the Friday and it was a few people there. the triage,registrant were super friendly. i left there feeling great after my conversation with the doctors and staff. thank God for this wonderful place and its wonderful people and their services. Highly recommended to any one.

4 years ago

Luis Vargas

Incredibly positive experience. They are all so willing to help. From the triages, registrars, to NPs - they worked hard to make me feel safe and okay (even after acting extremely paranoid/anxious). The mental health services are also just as great - kind, patient, and helpful.

4 years ago

Lance

Everyone should go to this clinic. They give every patient the same duration in regards to wait time, they're efficient, & work on a first come first serve basis. They don't charge for their services.

4 years ago

Queen Lee

The wait is reasonable, my whole visit took two hours. The staffs are nice and willing to hear what questions you have. And it is a walk in.

6 years ago