T S

I arrived on time to an empty waiting room. The PA and MD spent 15 mins ***in front of me in the waiting area*** chit-chatting with front desk personnel, before taking me in. My feedback, about this and other things, got push back. The doctor seems to have uncontrolled ADD, gets lost researching a single component of a single issue and neglects to address other issues. Get a clue folks, patient feedback isn't a personal attack, it's an opportunity to improve.

a month ago

Milo Pedersen Ward

I literally do not know how this place is still open they have gotten away with medical neglect for far too long. Every trans person I know who was a patient when the pandemic started was basically forcefully detransitioned- they didn’t take calls or fill hormones for MONTHS in 2020. I literally called everyday for months with no response. I stopped taking hormones after 2 years because Apicha couldn’t even be bothered to pick up their phones to tell patients they were having issues. They even read another patients results to me one time, and when I insisted they were reading someone else’s chart they insulted me until they realized I was right. I’ve even interviewed to work here and they were nasty to me, acting condescending and telling me if I care about LGBT activism this isn’t the place to work. I cannot stress enough- do not go here!!!!

a month ago

Gogi Jack

I am patience here for 1 years and a half and I am very satisfied with their services, the Dr always answered my questions and take cares my health perfectly, the receptionists and staff are very friendly, the case workers always remind me my appointments, they helped me with my migration, with my name change, with finding apartment to live, with the nutrition, I am receiving a food voucher every month, they also take care my mental health, sexual education, with the dentist, they take care for my all my needs, I love Apicha.

a week ago

Rai Simmons

Awful clinic overall. Long hold times, I saw two providers who were subpar to hell. As a TGNB individual who is on hormones I did not feel heard or safe under Sabina’s care. One time my testosterone levels were low because I missed a few doses and she tried to raise me from .5– ANYONE that’s been on hormones for a while would know that’s not the answer. She could’ve gotten me seriously sick or killed. Apicha I get everyone is burnt out and understaffed but doesn’t mean let your patients fall under the ringer. Id have to beg for refills, wait for 10+ min hold times just for people to give me attitude for no reason. It took 3 people being rude before I complained. When I told Sabina I was leaving they kicked me out the system 1-2 months later without telling me and when I try to access my records no one answers the phone of course. I waited a long time just for the call to disconnect. This place can lick the hairiest crevice of my 🍑 because clearly they don’t care.

3 months ago

Gabriella G

Just the absolute worst most disrespectful care I’ve received from a clinic. I saw today that I was charged $50 for an appointment with someone in their Psych department. They came in during the end of my appointment with my new PCP, for about 5 minutes, telling me to do breathing exercises for my anxiety and making assumptions about the things I already do to take care of my mental health. My interactions with their psych department only got worse after that, leading up to a boiling point where my partner had to yell on the phone at an incredibly rude staff member who was dehumanizing towards me. I’ve already called to complain about what happened, it was received and (I think) taken seriously, so I haven’t been contacted by their psych department again, but I straight up don’t recommend going here for a myriad of reasons. I ultimately just can’t believe I was charged $50 as a poor person for someone to come in for five minutes, write depression down in my notes, tell me to do breathing exercises, and still not even add me to the waitlist for therapy. My new PCP left the clinic, so I have no reason to be going back at all. I see Apicha has a lot of bad reviews, and I hope they take these concerns seriously and restructure themselves with more racial sensitivity training.

4 months ago