Artem Mordashov

I spent there 3 days, the place is generally good, but some areas could benefit from improvement. The staff like nurses and doctors were predominantly good, I suggest that you pay attention to what CNAs are doing - they not always taking the accurate measurements(like your blood pressure) - wife had a blood pressure of 155, they measured once, didn't like the number, measured another two times, different sleeves etc, got the number 120 and it worked for them. Wife had a life threatening condition btw, had to stay 5 days there. If you giving birth you can book a room like in a hotel, much more comfortable, will offset you $900. Food leaves much to be desired. The sandwiches are edible though. They have nice places around the hospital, better go there. Nurses are very nice, had good experience with them. Our RN Jill Dawson were super nice and helpful, professionally approached the patients and paid attention to what's happening, you don't see that often. Nurses where you spend the time after delivery are good too, some of them are ladies with 30+ years of experience, don't expect them to be nice smiley happy campers, if you work in a hospital for so long it can make you a bit bitter about people around you. They are nice people though, just don't look welcoming if you know what I mean. Buy them some cookies or chocolates. Or booze? Water from the faucet was permanently cold, door was creaky, room could benefit from ventilation. On the positive side, the bed is huge, you have your own shower and tv, fridge and comfy couchlike chair. To fight creaky door hinges you can use a concoction of white petrolatum and hand sanitizer, put it in that baby feed bottle and squirt on hinges. Because the maintenance guy will never come no matter what. All put together - not a bad experience, good hospital.

6 months ago

Cory Pinto

I paid 700 for 2 nights in a private room 4 months ago and the entire time they were doing construction right above the room with hammers and power tools. I'm not one to complain but I paid good money for that room and my wife who hasn't slept in 2 days was extremely upset. We complained to the nurse who was able to have our complaints heard from H.R or something and they agreed to refund the room. I've called every week for about 3 months before I gave up. No one calls back and when I do get in touch they give me the run around like they haven't heard from me 5 times already. Completely ruined my experience luckily it was one of the happiest days of my life due to the birth of my second daughter but I wouldn't recommend this hospital to anyone for that fact alone. Thanks for nothing I'm gonna show the video I took to my sister in law to make sure she goes elsewhere in a few months.

a month ago

Adhurim Kolari

My firs baby born in this hospital and we feel lucky to born baby here. Everybody very polite, professional and familiar. God bless everybody who works in this hospital, doctor, nurses and all the others who assist this hospital to be THE BEST!!!! Thank you ❤️

5 months ago

B R

What a waste of a hospital. No one communicates amongst themselves. Had multiple physicians tell me different things about my mother's condition. Was told she is allowed to eat, then that she shouldn't have eaten. Waited all day for a test to be told no she isn't getting it. Waited over an hour for medicine for pain after asking multiple times. A joke of an ED. Ultimately left AMA, (barely because we were told she isn't allowed to walk out.. I'm sorry, since when can you hold someone hostage?) They took forever to even get her the AMA paperwork, she was exhausted after her useless stay there of incompetebt staff poking and prodding and hurting her, they could have at least got her out quickly. The Doctor they promised her for the span of her stay was still no where to be found. They were focused on one symptom and ignoring so many others. I sat and watched a male nurse gather others around discussing his facebook dramas ans whatever guy, sit and sip coffee, at one point get up and hand someone a bedpan and then go back to gossiping while we had to wait for any need. This is what nursing looks like here. Had to take her to SIUH where she got ACTUAL care by the stroke team who didn't just see her vomiting and "anxiety". This scam of a an emergency department should be shut down. How dangerous! EDIT... they respond to call them. I tried calling patient care and no one picked up multiple times. So don't make it seem like you are interested in hearing more. I had a LOT of questions and needed help from a nurse manager or patient care representative and not one number picked up. So don't insult me more by making it seem like you care about experience in the least. You don't.

a month ago

victoria b

4 hours in the ER without seeing a single nurse, was told my nurse was “rose”. I didn’t meet her until I gave up and tried to leave at which point I was asked for discharge papers by the security guards and when I said I was never seen, they paged Rose and she walked away while I was speaking politely to her and a doctor was sent over to tell me it is against his medical advice that I leave! What a joke. I didn’t receive any medical attention the whole time but don’t try to leave, you will be held hostage. Worst experience I’ve had in a long time. Charged me and left me worse off then when I went in. Let me leave without any papers or information. Go to Staten Island University Hospital instead

3 months ago